Operations guide
How to turn an Excel checklist into a workflow
Do not migrate a spreadsheet cell for cell. First identify the trigger, owner, decisions, exceptions, and proof that make the process work.
1. Choose the right checklist
Start with a process that repeats, crosses at least one handoff, and regularly needs a reminder. Invoice approval, employee onboarding, and monthly reconciliation are strong candidates.
Leave one-off analysis and calculation models in Excel. The goal is to move execution, not every spreadsheet.
2. Define the operation
Write a clear outcome, identify the trigger, assign one accountable owner, and decide when the operation is truly complete.
- Trigger: what starts each run?
- Owner: who is accountable for completion?
- Due date: when does delay become a problem?
- Evidence: what proves the work was done?
3. Convert rows into actions
Rewrite passive notes as verbs. “Purchase order” becomes “Match the invoice to the purchase order.” Combine duplicate rows and remove reporting-only columns.
4. Separate the happy path from exceptions
A spreadsheet often handles unusual cases through colors and comments. Define those cases explicitly: missing evidence, rejected approval, mismatched amount, or overdue response.
5. Add ownership and approval
Assign the operation and any critical steps. Request approval only when a real decision is required; too many approvals recreate the bottleneck in a new tool.
6. Run it once before automating
Complete one real operation, note where people hesitate, and improve the template. Then schedule future runs and remove the old spreadsheet from daily use.